Terms & Conditions
Below is the Rusty Wallace Kart Experience Terms & Conditions. If you have any questions that are not answered here, please contact us at 855-22-RUSTY (855-227-8789).
By nature, the Rusty Wallace Kart Experience is an outdoor event and dates are subject to change due to inclement weather. Therefore we urge customers taveling long distances to make refundable travel arrangements. THE RUSTY WALLACE KART EXPERIENCE IS NOT RESPONSIBLE FOR ANY INCURRED LODGING OR TRAVEL EXPENSES PERTAINING TO ANY CANCELLED EVENT.
Multiple Race Package
If you purchase a multiple race package with the intention of having multiple people race, each individual participating in a race will have to purchase the Scoring & Liability Package. ($3.00 at the track) While we will try to be as accommodating as possible, we cannot guarantee splitting a race package with multiple individuals will guarantee that you race at the same time due to already scheduled racers. We recommend friends & family wishing to race together to purchase race packages for each individual for the same time slot in order to race together.
Inclement Weather Policy
The Rusty Wallace Kart Experience reserves the right to cancel any event due to inclement weather. Cancellations may be announced anywhere from 1 hour to 72 hours prior to the start of the event. Participants will be notified as soon as the event is cancelled by phone and/or email using the contact information on file. While RWKE will make every attempt to notify you about a cancellation, the final responsibility will fall on the customer to call and find out about an event status. RWKE will make every effort to update our website as soon as possible, we encourage you to check the site if there are weather concerns. If it is necessary to cancel an event due to safety concerns caused by inclement weather, we will do our best to accomodate your re-scheduling preferences up to 1 year from the date of your event. To check on the event weather status please check the website or call 855-22-RUSTY (855-227-8789).
Proof of Purchase
If you purchased your racing ticket through a 3rd party provider you must provide the proof of purchase prior to or at the time of your scheduled experience. If you arrive for your racing experience without such proof, you must authorize a full price hold on a major credit card in the amount your racing ticket in order to redeem your ticket and fulfill your experience. You will then have 10 days following your event to provide proof of purchase to the Rusty Wallace Kart Experience to have your hold released.
Scheduling & Re-Scheduling
Reservations are not required but are recommended to keep your wait times to a minimum. You can schedule your date and time by going to the events page at www.kartwithrusty.com/events. Our events are scheduled similar to an amusement park with a fast pass, for example if you choose the 10am time slot you will be required to arrive between 10 and 11am. You will be put into our reservations que, and will be racing soon. If you do not make a reservation, you are free to arrive and we’ll get you into our regular line and have you racing as soon as possible. Please be aware that we have a limited amount of dates at each location. Times are filled on a first come, first serve basis. We will do our best to accomodate your scheduling preference. Once a reservation is booked it can not be changed, however if you are not able to make your reserved time you can simply arrive at another time with your booking paperwork.
Your racing experience ticket is fully transferable, assignable and sellable. The ticket is NON-REFUNDABLE and generally can not be refunded; however, exceptions may be available under the following circumstances:
All refund requests must be submitted by email to firstname.lastname@example.org. If you do not have access to email you can request a refund by mail to:
|C/O Rusty Wallace Kart Experience
65 Patterson Ave.
Pawtucket, RI 02860
All approved refund requests will be processed within 10 business days.
Rusty Wallace Kart Experience reserves the right to modify the Terms & Conditions at anytime.